The World Atlantic Airlines Tarmac Delay Contingency Plan

To be compliant with Department of Transportation’s Enhanced Protections for Airline Passengers regulations (14 CFR Part 259), World Atlantic Airlines (WAA) has established a Tarmac Delay Contingency Plan, and has committed sufficient resources to implement the plan. WAA coordinates this plan with all airports served on a charter basis.  In the unlikely event of a long onboard delay prior to takeoff or upon landing, our System Operations Control Center will coordinate with the Pilot-in-command on the aircraft, the local Airport Operations Team, and authorities at the airport to implement our plan.

Under section 2309 of the 2016 FAA Extension, a tarmac delay begins “after the main aircraft door is closed in preparation for departure” and ends when a U.S. carrier “begins to return the aircraft to a suitable disembarkation point.” 

Onboard delays are situations we always try to avoid. Sometimes weather, gate-space limitations, visibility, airport conditions, mechanical problems, Air Traffic Control requirements, or other uncontrollable circumstances cause unavoidable ground delays.

WAA’s Plan is divided into two (2) time components whereby World Atlantic Airlines will provide and/or take action. The first time threshold is designated at two hours after departure from the gate or after landing and en-route to parking location at the gate. The second time threshold will be at the three hour point for domestic flights and at the four hour point for international flights.

For all flights, World Atlantic Airlines will provide passengers on the delayed flight notification regarding the status of the delay every 30 minutes while the aircraft is delayed, including the reasons for the tarmac delay, if known.

For domestic flights, WAA gives assurance that it will not permit an aircraft to remain on the tarmac for more than three hours before allowing passengers to deplane unless:

(i) The pilot-in-command determines there is a safety-related or security-related reason (e.g. weather, a directive from an appropriate government agency) why the aircraft cannot leave its position on the tarmac to deplane passengers; or

(ii) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations.

(2) For international flights departing from or arriving at a U.S. airport, WAA gives assurance that it will not permit an aircraft to remain on the tarmac at a U.S. airport for more than four hours before allowing passengers to deplane, unless:

(i) The pilot-in-command determines there is a safety-related or security-related reason why the aircraft cannot leave its position on the tarmac to deplane passengers; or

(ii) Air traffic control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane passengers would significantly disrupt airport operations.

For all flights, WAA gives assurance that it will provide adequate food and potable water no later than two hours after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an arrival) if the aircraft remains on the tarmac, unless the pilot-in-command determines that safety or security considerations preclude such service.

For all flights, assurance of operable lavatory facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac.

WAA assures that the plan will be coordinated with both U.S. Customs and Border Protection (CBP) and Transportation Security Administration (TSA) at each large U.S. hub airport, medium hub airport, small hub airport and non-hub airport that is regularly used for that carrier's international flights, including diversion airports.

WAA also assures that it will provide comfortable cabin temperatures onboard aircraft will operating and while delayed.  Every effort will be made to ensure that gate facilities will be made available in the event of an emergency. 

TSA Information:

U.S. Transport Security Administration (TSA) has implemented certain restrictions on carry-on items andchecked baggage. Please follow this link: tsa.gov for more information on these restrictions.

If you have more questions about the TSA process, please feel free toContact Us!

HAZMAT:

World Atlantic Airlines does not transport Hazardous Materials. Please note that any Hazardous Materials will be confiscated.

Passengers on a journey involving ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention and the Montreal Convention may be applicable to the journey. For such passengers on a journey to, from or with an agreed stopping place in the United States of America, the Conventions and special contracts of carriage embodied in applicable tariffs provides that the liability of certain carriers, parties to such special contracts, for death of or personal injury to passengers is limited in most cases to proven damages not to exceed US$75,000 per passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier. For such passengers traveling by carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of Americ, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately US$10.000 or US$20,000. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention of such special contracts of carriers. For further information please consult your insurance company representative.

Note: the limit of liability of US$75,000 above is inclusive of legal fees and costs except that in the case of a claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of US$58,000 exclusive of legal fees and costs.

Liability for loss or damage to baggage is limited unless a higher value is declared to and accepted by World Atlantic Airlines, in advance of the travel and additional charges are paid. For most international travel the liability limit is approximately US$9.07 per pound (US$20.00 per kilo) for checked baggage only. World Atlantic Airlines assumes no liability for Fragile, Valuables, Jewelry, Stocks and Bonds, Electronics, Precious and Semi-precious Metals and Gem Stones, Designers Clothing or Articles, Art, Paintings, Collectibles or Perishable articles. World Atlantic Airlines, prohibits the transportation of any Hazardous Material (HAZMAT) as indicated by the Hazardous Material Act and IATA Dangerous Goods Regulations.

For International Travel to which the Warsaw Convention and/or the Montreal Convention applies, the liability of World Atlantic Airlines is limited to approximately $9.07 per pound up to a maximum of US$640.00 per bag for checked baggage only upon receiving the claim in writing, claim has to be made at the airport where the luggage could not be claimed or found after the flight. The claim has to have copies of the receipts of purchase of the claimed items. World Atlantic Airlines is not liable for conditions that result from normal wear and tear such as: Minor cuts, scratches, scuffs, dents and soil. Damage to wheels, feet, and extending handles of the suitcase or luggage, damage as a result of over-packed bags or loss of external locks, pull straps and/or security straps.

WORLD ATLANTIC AIRILNES

Hello future World Atlantic Airlines Passenger!!! Please spend at least five minutes reviewing information from each of the government sites below.  These websites will inform you as to what you are allowed to travel with in your checked and carry-on luggage.  If you have further doubt, please feel free to contact your charter representative our contact us at 305-722-6100.

SafeTravel tips are not intended to substitute for FAA, TSA, or PHMSA regulations. In the event that information found on the SafeTravel website conflicts with an applicable law or regulation, that law or regulation takes precedence.  

           IMPORTANT INFORMATION REGARDING TRAVELING WITH THE SAMSUNG GALAXY NOTE 7 DEVICE

The FAA has issued a precautionary recommendation for airline passengers traveling with a Samsung Galaxy Note 7 mobile device following reports of potential safety concerns.  

A Samsung Note 7 device may be taken on board aircraft or placed in carry-on baggage only.

At all times while on board the aircraft, the device must be turned off and it must not be charged. 

This device may not be placed in checked baggage. 

 World Atlantic Airlines - Contingency Plan for Lengthy Tarmac Delays

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World Atlantic Airlines (WAA) Contingency Plan for Lengthy Tarmac Delays includes the following:

For domestic flights, WAA will not permit an aircraft to remain on the tarmac for more than three (3) hours before allowing passengers to deplane for arrival flights, or before the pilot begins maneuvering the aircraft to a suitable disembarkation point (in areas controlled by WAA), or before the request for permission to return to a suitable disembarkation point is made to the Federal Aviation Administration, control tower, airport authority , or other relevant authority directing the aircraft's operations on the tarmac (in areas not controlled by WAA) for departure flights, unless:

*The pilot-in-command determines that deplaning passengers at a suitable disembarkation point would jeopardize passenger safety or security, or there is a safety-related or security-related reason (e.g., weather, a  directive from an appropriate government agency, etc.) why the aircraft cannot leave its position on the tarmac to deplane guests; or

*Air Traffic Control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane guests would significantly disrupt airport operations.

For international flights operated by WAA that depart from or arrive at a U.S. airport, WAA will not permit an aircraft to remain on the tarmac at a U.S. airport for more than four (4) hours before allowing passengers to deplane for arrival flights, or before the pilot begins maneuvering the aircraft to a suitable disembarkation point (in areas controlled by WAA), or before the request for permission to return to a suitable disembarkation point is made to the Federal Aviation Administration, control tower, airport authority, or other relevant authority directing the aircraft's operations on the tarmac (in areas not controlled by WAA) for departure flights, unless:

* The pilot-in-command determines that deplaning passengers at a suitable disembarkation point would jeopardize passenger safety or security, or there is a safety-related or security-related reason (e.g., weather, a  directive from an appropriate government agency, etc.) why the aircraft cannot leave its position on the tarmac to deplane guests; or

* Air Traffic Control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane guests would significantly disrupt airport operations.

For all flights covered by this plan, WAA shall do the following:

Provide adequate food and potable water no later than two (2) hours after passengers no longer have the opportunity to deplane (in case of a departure) or the aircraft touches down (in case of an arrival) if the aircraft remains on the tarmac, unless the pilot-in-command determines that safety or security considerations preclude such service.

Ensure that the passengers on the delayed flight will receive notifications regarding the status of the delay when the tarmac delay exceeds 30 minutes for the flight.

Ensure that the passengers on the delayed flight will be notified each time the opportunity to deplane actually exists at all suitable disembarkation point for all departing flights and diversions.

Ensure operable lavatory facilities, as well as adequate medical attention if needed, while the aircraft remains on the tarmac.

SPECIAL NEEDS PASSENGERS

Passengers With Disabilities

If you require special assistance while traveling with World Atlantic Airlines, we will ensure that your experience is as convenient and smooth as possible.

Passengers needing special assistance may be accompanied beyond the security checkpoint by a non-traveling assistant. A gate pass can be obtained at the time of check-in. Please be advised the assistant will be required to provide government issued photo identification.

For those passengers with special needs, World Atlantic Airlines transports all types of wheelchairs including folding, collapsible or non-folding un-powered wheelchairs, electric powered wheelchairs, and electric powered carts. Advance notification is required for all electrical equipment and a minimum of two hours is required for check-in of any electrical equipment to ensure it meets all dangerous goods handling requirements.

World Atlantic is unable to accept special meal requests, passengers with special dietary needs may want to bring a packed meal with them.

Non-Discrimination on the Basis of Disability in Air Transportation.

World Atlantic Airlines complies with all non-discrimination policies as issued by the U.S. Department of Transportation. A copy of the DOT Non-Discrimination on the Basis of Disability in Air Transportation Policy can be obtained in the following ways:

• On the Aviation Consumer Protection Division's website at http://www.dot.gov/airconsumer.
• Calls made within the US to the hotline at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
• By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY)
• By mail to:
  Air Consumer Protection Division
  US Department of Transportation
  1200 New Jersey Avenue SE
  The West Building Room W96-432
  Washington, DC 20590

Service Animals

World Atlantic Airlines proudly accepts service animals accompanying passengers with visual, mobility or hearing disabilities in the cabin free of charge. The animal(s) must remain seated on the floor at the passenger’s feet and cannot obstruct an aisle or other area for aircraft evacuation. For safety reasons, passengers traveling with service animals are unable to be seated in exit rows or the row directly before or behind exit rows. We ask that passengers traveling with a service animal provide World Atlantic Airlines with 48 hours minimum advance notification via World Atlantic Airlines Call Center at 1-305-722-6100 Ext  6805 or stations@flycsa.com.

Emotional Support Animals

World Atlantic Airlines accepts emotional support animals accompanying passengers with required documentation. World Atlantic Airlines reserves the right to restrict carriage of emotional support animals by breed and type on a case by case basis.

Required documentation for the transport of emotional support animals in the cabin is as follows:

• Medical certification on letterhead of a licensed mental health professional  specifically treating the passengers disability.
• Certification must be dated within one year of the passengers scheduled flight(s) and include the following items:
  • The passenger requires the services of the emotional support animal as an accommodation for air travel and/or for activity at the passenger’s destination.(TTY)
  • The passenger has a recognized mental or emotional disability.
  • The individual providing the documentation is a licensed medical or mental health professional and the passenger is under their professional care.
  • The date and type of medical or mental health professional license as well as state and or country of jurisdiction.

We ask that passengers traveling with emotional support animals provide World Atlantic Airlines with 48 hours minimum advance notification via World Atlantic Airlines Call Center at 1-305-722-6100 Ext 6805 or stations@flycsa.com.

WAA Aircraft Seat Dimensions for First and Economy Classes

Most of World Atlantic Airlines’ MD-83 are equipped with First Class and Economy Class seating.  Please see the seating dimensions for each aircraft within our fleet.

N801WA:       First Class Seat Width: 19 Inches / Economy Class Seat Width: 17 Inches

N802WA:       First Class Seat Width: 19 Inches / Economy Class Seat Width: 17 Inches

N804WA:       All Economy Class Seating - Width: 17 Inches

N805WA:       First Class Seat Width: 19 Inches / Economy Class Seat Width: 17 Inches

N806WA:       First Class Seat Width: 19 Inches / Economy Class Seat Width: 17 Inches

N807TR:         All Economy Class Seating - Width: 17 Inches

N808WA:       First Class Seat Width: 19 Inches / Economy Class Seat Width: 17 Inches

All WAA aircraft are equipped with the Recaro brand of aircraft seats.

CARRY ON BAGGAGE INFORMATION

Passengers are allowed one carry-on bag and one personal item. Both must be the appropriate size, shape and weight to fit beneath the seat or in the overhead compartment. 

Carry-on items too large or irregularly shaped to fit beneath a seat or in an overhead compartment will not be accepted for main cabin stowage and will be placed in the cargo hold.

The approximate dimensions of these areas are:

Personal Item   - 9 Inches X 10 Inches X 17 Inches (Such as a shoulder bag, backpack, laptop bag)

Carry-On Bag  -  9 Inches X 14 Inches X 22 Inches (Including handles and wheels)

Checked Bags -  L + W + H = 62 Inches (Standard 50 Lbs - Not exceeding 70 Lbs) 

CHECKED BAGGAGE ALLOWANCE

World Atlantic Airline policy is one checked baggage per person at an average of 50 pounds not to exceed 70 pounds.  All baggage are subject to screening by TSA, Private Screeners and ICAO governed screening.  Baggage may be restricted from travel due to content. 

You've got baggage. You've got questions and we have answers, feel free to contact us at:

Stations@flycsa.com